Ovi Share Blog - Share Your Photos and Videos. Anytime. Anywhere.

Account System Migration

Hello Share Members,

As part of our ongoing efforts to improve your Ovi experience, we have merged our login systems between Share on Ovi and Ovi.com. This conversion allows members to use one common Nokia user name and password to access multiple Ovi services.

While most Share accounts transitioned smoothly, a number of accounts had to be modified to accommodate the transition.

I Can't See My Media
First you may be able to log in but may not see your media. Due to the way we had to migrate users, you may end up with two accounts: your ovi.com account and your share account with "-share" added to it. This is most likely due to different or unverified contact email or mobile number on the accounts. If you don't see your media it is likely in the other account. First, try browsing to http://share.ovi.com/users/<oldusername>-share to confirm your public media is still available. Then use the instructions below to access your other account. If this does not work please contact support below.

Trouble Signing In
If you are unable to sign in with your usual user name and password please try these steps first:

1. Click the following link to reset your password: Nokia Account Password Reminder

• If you use your email address to reset your password your user name will be sent to you along with a link to reset your password.
• If you use a mobile number the SMS will only contain a link to reset your password.
• Note: If you don't remember which email or mobile number you had used, you can try different ones and the system will send the message to whichever is listed in the account.
• Note: If your email or mobile number was the same on both accounts then skip to step 5 below.

2. After the reset, sign in with your email address or mobile number (whichever you used to reset your account) and your newly created password.

3. Your current user name will appear at the top of the page. Note it may have changed.

4. You may sign using this user name and new password from this point on.

5. If these steps do not work please email directly to community.share@ovi.com. This is a special hotline for resolving these migration issues.

ShareOnline on My Mobile Phone Has Stopped Working
If your user name or password have changed you will need to reenter them in the ShareOnline client. To do this open ShareOnline from the applications menu, go to Settings, and then under Accounts update your account settings.

My User Name Changed and I Don't Like It
If your user name changed to "<username>-share" you can change it by following the instructions in our help topic. Please note that in this process all media in the desired account username will be deleted and replaced with the media from your old -share account.

Support Contact
If you are still having trouble accessing your account please email us at: community.share@ovi.com. We know that the above self-help steps are not working for some users and are standing by to help you.

We are sorry for the trouble this has caused some of you and we apologize for the length of downtime during this transition. Please be assured that we have worked hard to minimize the number of users affected.

Sincerely,
The Share on Ovi Team

P.S.  Thank you for your feedback. We have updated this post to clarify the instructions. Also, we have disabled comments due to avoid confusion and to focus support inquiries on the email address above. We are rapidly resolving issues reported to that email. Thank you for your understanding.

Site Update Coming Tomorrow

Hello Sharers,

Normally we just post site down announcements in our status forum. However for this coming upgrade our forum will also be offline. We will be taking the site down for maintenance and upgrades tomorrow as we work to improve the service. The web sites, the ability to upload from devices and via email, feeds to the ShareOnline client and the forums will be offline during the outage. We will announce when the site is back up. We're sorry for any inconvenience.

-- The Share on Ovi Team

ShareOnline 4.0 Beta Released

Share Online makes it easy to post photos and videos from your mobile device straight to Share on Ovi. Share Online 4.0 Beta is an update to version 3.1 that is currently shipping in several Nokia devices running S60 3rd Edition Feature Pack 2 such as the 6220 Classic, 5320 XpressMusic, N78, N79, N85 and N96.

What’s New

No waiting for uploads and downloads.
You don’t need to wait for your photos to be uploaded before uploading the next one. You can refresh your feeds, add comments, or even exit the application while the uploading is still in progress.

Outbox progress view.
You can see a list of pending uploads, as well as review, cancel or retry specific uploads. You can also use the Outbox to keep track of which photos and videos you have already uploaded.

Economic sharing.
If you don’t have an affordable data plan, you can disable the use of cellular data in the Share Online settings, and queue your photos and videos to be uploaded as soon as a free WLAN connection is available. In addition, there are data counters available, in case you want to keep track of your cellular data usage.

Active standby indicators.
Your outbox info is visible and accessible in your active standby screen. If you prefer, you can also remove these indicators.

Download Today!

Flixwagon Integration

We're happy to announce that Flixwagon has just launched its integration with Share on Ovi!

Flixwagon enables you to broadcast live video streams from your mobile phone to the internet. By linking Flixwagon with Share on Ovi your completed broadcasts are automatically uploaded to your Ovi account so all your media stays together however you capture it. All the advantages of Share on Ovi including channel subscription alerts and feeds mean your broadcasts are shared through Ovi just like your other experiences.

--The Share on Ovi Team

Where is that!?

You’ve been asking for it… It’s here! Share on Ovi members can now view all their media within a channel via Map View!

To display your media in the map view, simply add the location information after upload or enable the automatic geotagging feature on your mobile. If you have existing media that you would like to see added to the map view, click on the media to view it and then select Edit from the Actions Menu. Add the location information and your good to go!

Access the map view by clicking into any channel and then select the Map View button from the top. If location information has been entered, the images will display on the map.

We always like to hear your thoughts and suggestions. Please feel free to visit our feedback forum and let us know what you think.

Thank you for using Share on Ovi for your personal media sharing needs.

Personal, Simple, Better!

Sharers,

As you can tell, we have been busy again with a whole new round of updates for Share on Ovi. This development cycle was focused on improving the user experience at Share.ovi.com. Here are the details:

Making Share more personal

Share on Ovi has always been about sharing pictures and videos with your friends, family, or the world.  Now we’ve made some changes to Share to make it an even more personal experience - connecting you with your media and the latest additions from your contacts right off the bat.  The new home page is simpler, less cluttered, and easier to navigate – and it gets you to what you care about the most right away. 

 

Making Share simple to use

Creating channels to organize and share your media just got a lot simpler, and our upload page is now a lot easier to use.  All of the power and detail is still there if you want it, but it’s now much more straight forward to just name a new channel, set it to public or private, and get your media into it quickly so that you can share it with your world.

Better, faster, and more reliable video

We’ve changed the way we handle videos so that they get posted faster and look even better than before.  The new m4v format that we’re using for mobile video is a big step up in quality, and our new transcoding technology can handle even more file types so that most videos can be played back in the browser window. 

Not only does this improve your new videos, but we’re going to go back to the beginning and upgrade all of the videos that have ever been posted. It may take us a few days, but we’ll get them all.

As always your thoughts and feedback is very important to us. Please feel free to respond to this post or visit our forums to offer ideas and feedback.

Thank you for using Share on Ovi for your personal media sharing needs

Keeping Share About Personal Media

We get some really great pictures and videos posted to Share on Ovi.  We see media of world events, family vacations, outdoor adventures, exotic places, and everyday life in just about every corner of the globe.  Sometimes, we also see photos or videos that don’t belong on Share.  Our Terms spell out in pretty good detail what is not okay to post on Share, and we have a flagging system that our members can use bring items to our attention.

When something is flagged, we take a look, and if it clearly goes against the content guidelines, we remove it – simple as that.  While we don’t want to limit people from expressing themselves freely through their images, and we encourage people to exercise tolerance around edgy media, we do ask for your help to keep the site clean of adult materials, as well as commercial media or spam (we get a lot of commercial videos), or other universally offensive stuff. 

Read more about flagging

Thank you for helping us keep the community enjoyable by all.

Share your Vacation

It's summer here in the northern hemisphere. Hopefully you've have had a chance to enjoy some nice weather, regardless of where you're from. Summer time ususally leads to some relaxing time away from work. How did you enjoy your last vacation? Share your vacation photos with us! Whether you call it holiday or vacation, we want to know how you enjoyed your time off.

To share your media, simply tag your photos with the term "vacation3".  To add your media to the ticker displayed above, add it to the "Community.Vacation" channel. Remember to add location information so we all know where you were.

Take a look at the Help page for more info on how to add media to other channels.

To view last week's photos, click here. Keep the subject suggestions coming!

-OviKris

Share on Ovi Mobile!

Hey Sharers,

The Share on Ovi dev teams have been busy. We have a couple new updates to announce today. This round of development was primarily focused on the mobile experiences. Visit http://share.ovi.com/mobile on your mobile to view the changes. Here are the details:

New Mobile Homepage focused on Connecting People!
•  View your contact’s latest uploads immediately from the new mobile homepage
•  View your latest uploads from the mobile homepage
•  Upload and Share media directly from the mobile site
•  Create new channels and organize your media

Additional SMS Support
•  No email address? No problem! Sign up using SMS
•  Receive notifications via SMS

Preview the new Share on Ovi Facebook Application
This alpha release allows members to:
•  Snap photos on your mobile and share to Facebook immediately!
•  Easily post photos, videos, and other media to your Facebook profile
•  Post channels to your friends feed
•  Add a tab containing all your Share on Ovi Media
•  More!

http://apps.facebook.com/ovishare/

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Update: Shortly after the release of the Share on Ovi Facebook App we experienced some issues with the Facebook API. The problem should be fixed now. The App is still in alpha, please continue to provide suggestions and feedback.
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Your feedback is always appreciated. Remember to stop by the forums and let us know what you think.

Stay tuned for more updates!

Thank you for using Share on Ovi for your personal media sharing needs

What does Green mean to you?

Thank you to everyone who participated in the first themed photo sharing campaign. In the first week we asked you to share your "best" photograph or other media with the community. We received some awesome results. Take a look!

We are taking your suggestions for future themes. In the comments section of last weeks campaign, Obsidial, suggested a couple of themes for upcoming weeks. This week we are going to use one of the suggestions and ask you to share your interpretation of the word "Green". Simply tag your existing or new media with the word "Green2" in order to be included. 

Looking forward to viewing the results. Keep the suggestions coming!

-OviKris